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Documentation

A public quick-start guide for getting a Pixu workspace ready to send, receive, route, and analyze mail.

Quick Start

  1. Create or accept an account invitation and wait for administrator approval if review is enabled.
  2. Add your sending domain and publish the required MX, SPF, DKIM, DMARC, MTA-STS, TLS-RPT, and optional deliverability records.
  3. Create mailboxes for people, teams, and departments. Assign users only to the mailboxes they should access.
  4. Choose hosted sending, SMTP relay, Gmail, Outlook, or IMAP bridge based on how your organization handles mail.
  5. Configure rules, department routing, AI agent mode, signatures, templates, brand guidelines, and knowledge base sources.
  6. Use the Deliverability tab to check authentication, suppressions, bounces, complaints, reputation gates, and provider feedback loops.
  7. Create a scoped, expiring API key when you need server-to-server access to mailboxes, conversations, agent commands, analytics, or webhooks.

Common Workflows

Receive mail

Point MX to Pixu for hosted mail or connect a provider mailbox for relay and sync.

Send mail

Use verified Pixu domains for hosted SMTP, or send through connected Gmail, Outlook, or SMTP accounts for personal mailboxes.

Route mail

Create departments, mailbox mappings, and rules that classify, assign, forward, label, or notify users.

Use AI safely

Pick draft, approval, or auto-send modes per mailbox. Use templates, brand guidelines, and knowledge base content for better replies.

Track performance

Review analytics, mailbox reports, forwarding metrics, deliverability health, and downloadable PDFs.

Developer API

Pixu exposes a stable authenticated API at https://pixu.in/api/v1. Organization admins can create keys from Settings > API Keys.

Authenticate

Send Authorization: Bearer pixu_live_... or X-API-Key. Choose narrow scopes like mail.read, mail.send, or webhooks.manage.

Build

Use mailboxes, conversations, compose, encrypted document signing, chat, templates, rules, knowledge, analytics, and webhooks.

Reference

Read the API reference or fetch the OpenAPI schema from /api/v1/openapi.json.

curl https://pixu.in/api/v1/conversations \
  -H "Authorization: Bearer pixu_live_your_key" \
  -G --data-urlencode "per_page=20"

Need Help?

Sign in and open Support from the dashboard for tenant-specific help, or email support@pixu.in.